Customer Support is our top priority at Kallidus

Making sure you get the support you need is very important to us. That’s why Kallidus has one of the best customer satisfaction rates for support in our industry.

How To Contact Support

There are many ways to contact support at Kallidus. Whether you need immediate help by phone or livechat, you can follow the progress of your support query with our Zendesk portal.

Livechat

You can talk directly to our support team via live chat on our Zendesk support portal.

Zendesk

Through our Zendesk support portal, you can find knowledge articles, submit a support ticket and speak to other users of the system to solve any issues you may have.

Phone

Contact our dedicated support team in the UK between 8:30 and 17:30 UK time by phone.

+44 1285 610076

Knowledge Base

Our expanding Knowledge Base has more than 700 articles written by our residential experts. These include practical guides and papers to help you get the very best out of our products and help you to achieve your own business objectives.

Access the Knowledge Base here

Help Centre

The Kallidus Help Centre forms the foundations of the support ticketing process; Here you can submit and track all of your support requests in a simple and intuitive manner.

Access the Help Centre here

Community

The Kallidus Community allows you to view articles and blogs on best practice, watch our most recent webinars, view snapshots of new features and post thoughts, ask questions and interact with other Kallidus customers.

Access the Kallidus support community here